Withdrawal Instructions

If you withdraw from this contract, we have to repay to you all payments that we have received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You must bear the cost of any loss during shipping. Therefore, it is advisable to insure the goods when shipping.

However, there is also the possibility to return the goods personally to the company address. We will receive the goods in this case, inspect them in your presence and then immediately initiate the refund transfer.

In both cases (postal shipping or personal return), avoid damage and contamination of the goods, as you must bear the cost of these.

Please send/return the goods in original packaging with all accessories and packaging components. Please do not remove labels! If you no longer have the original packaging and have chosen postal shipping, please ensure adequate protection against transport damage with suitable packaging.